Multi-SMS for PC is a standalone PC application with which you can manage your entire messaging need from your desktop in your office, home-office or laptop. It doesn't use a web browser. You simply click open the application and everything you need is there.This Guide is designed to help you through the registration process and to provide assistance with using Multi-SMS for PC.
There are a few key steps to getting going:
Installation
Registration
Loggin in
Send SMS
Address Book
Outbox
Options
Purchase Credits
Installing Multi-SMS for PC
If you want to install Multi-SMS for PC, you will first need to download the product. Please go to http://www.mult-sms.com/download.php and click on the “Download Multi-SMS for PC” button to begin this process. It is a small application and should take only a few minutes or less to download.
Install the application by double-clicking on the installer icon in the location where you have saved it, and follow the prompts that appear.
After installation, you will be able to launch the application by clicking on the Multi-SMS for PC icon in the system tray at the bottom right hand corner of your screen.
Registration in Multi-SMS for PC
New users need to register first by clicking on the Register button and completing the form. If you are an existing user, simply enter your details at the Login section.
If you have previously registered for an older version of Multi-SMS for PC, please note that you will not be able to use any of that product’s details with the new version, and that you will need to re-register. Your credits can however be transferred.
Logging in at Multi-SMS for PC
In order to use the product, you will need to login each time it is started. If you cannot login, please click on “forgot password” and follow the prompts, or contact us.
Send SMS in Multi-SMS for PC
TO:
In order to send an SMS, you either need to type in a number (or numbers) in the to field, or select recipients from the Contacts screen on the right of the interface.
eg.
(Country Code, Network prefix without the leading "0", Number, no spaces, only numerals, IE the number in the UK (+44) 0848 9123 456 becomes 448489123456) .
TIP: For your convenience, you can buy credits at any time, by simply clicking on the "Buy Credits" button on the SMS screen. This will take you to the Multi-SMS website, where you need to complete the purchasing process.
FROM (SENDER ID):This "From (Sender ID)" field allows you to specify the number or company name that your message will appear to come from on a recipient's handset.
Please note that each customized Sender IDs must be registered and authenticatied with Multi-SMS. If a Sender ID is set that is not approved, then the Sender ID will be automatically overridden by a default number assigned by Multi-SMS when a message is sent. You can register Sender IDs by logging into your Multi-SMS for PC online account, selecting "My Settings" from the menu at the top and then selecting "Manage Sender ID" from the menu on the left.
PLEASE NOTE: This feature will only apply to network operators who support this feature. Please note that alpha and numeric must be supported in order to enable the Sender ID feature.
You can register and manage Sender IDs by logging into your Multi-SMS for PC online account, selecting "My Settings" from the menu at the top and then selecting "Manage Sender ID" from the menu on the left.
MESSAGE:In the message area, type the message you wish to send. The amount of characters used by your message will be indicated.
The message field can be customised by clicking on one of the field insertion buttons, for example the <<Name>>, <<Title>>, <<Surname>>, <<Custom>> or <<Signature>> buttons. This is useful when you want to personalise the message or if you need to send the same message to multiple recipients. When sending the message, Multi-SMS will merge the necessary information for you.
For instance, if you want to personalise all messages to a group of people, you can click on the <<Name>> button which will insert the recipient's first name into the message.
You can select up to 10 different custom fields, which can be used for information like Account Number, Reference Number, Outstanding Balance, etc.
MESSAGE TYPE:You can choose the message type in the "message type" drop-down menu. Please note that a flash message will appear directly on the handset screen, but cannot be saved on some handsets.
SEND:
When you are ready to send your message, click the "Send SMS" button. A "Message Confirmation" screen, confirming all your message settings will pop-up. You can choose to proceed with sending the message, or choose "Cancel" if you wish to edit your message.
TIP: If you do not wish to see the "Message Confirmation" screen each time you send a message, you can turn it off. Click on the "Options" tab and at the "Preferences" section, deselect the "Do not confirm message before sending" option.
SCHEDULE:In order to schedule a message for a specific day or time in the future, click on the "Schedule" button instead of the "Send" button. This will open a pop-up "Message Schedule" screen, which will allow you to specify when the message should be sent. Please note that scheduled messages remain on your machine until the scheduled time, which means that your machine must be on, the application running and you must be connected to the Internet when the schedule arrives.
TIP: Read more about the extra settings at "Scheduled message defaults" under the "Options" section of this document.
CLEAR SMS:
Clicking the "Clear SMS" button will delete all information from the "To" and "Message" fields.
CONTACTS:
In order to expand the contacts directories listed in the right-hand screen, double-click on the name, eg "Address Book". This will display all the groups in that directory.
You can select either groups or individuals as recipients by clicking the selection boxes next to the name of the recipients, and expand or reduce the tree menu structure by clicking on the "+" and "-" signs.
TIP: Numbers entered in the "To" field manually, will be added to the "Recent" folder under the "Contacts" section. However, to permanently add a new recipient to your address book, you will first need to create a new group in the Addresses section. Click the "Addresses" button at the top menu. Please refer to the section "Addresses" in this document for more detailed information
RECIPIENTS SELECTED:
The number of recipients selected from your contacts will be displayed at the top right of the contacts section.
QUICK SEARCH:
This will search for contacts in your Multi-SMS for PC Address Book, Windows Address Book and Outlook Address Book.
BALANCE:
The balance of your credits available will be indicated here.
BUY CREDITS:
You can buy credits at any time, by simply clicking on the "Buy Credits" button on the SMS screen. This will take you to the Multi-SMS website, where you need to complete the purchasing process.
Address book in Multi-SMS for PC
GROUPS:
Your Multi-SMS for PC address book is stored on your machine, and consists of groups and recipients. To add a list of multiple contacts, refer to the "Upload/Import" section below.
TIP: Right clicking on a Group will give you a number of options like "New Group", "Delete Group", "Rename Group" and more.
NEW GROUPS:
In order to add any contact, first create a new group. You can now highlight the group and click on the "new contact" button, which will allow you to add a single contact.
QUICK SEARCH:
This will search for contacts in your Multi-SMS for PC Address Book, Windows Address Book (WAB) and Outlook Address Book.
MEMBERS OF GROUP:
The names of the contacts relevant to the selected group will be displayed.
TIP: Right clicking on a name within a group will give you a number of options like "New Contact", "Edit Contact", "Delete Contact" and more.
NEW CONTACT:
In order to add any contacts, first create a new group. Or select an existing group to add contacts to that group.
A new contact can belong to a number of groups at the same time. These contacts will all be saved in the Multi-SMS for PC Address Book.
You can select up to 10 different custom fields, which can be used for information like Account Number, Reference Number, Outstanding Balance, etc.
UPLOAD / IMPORT:
In order to add, upload or import multiple contacts at the same time, click on the "Upload/Import" button. The "Browse" button will allow you to choose the location where you want to locate a previously created CSV (comma-separated version) file or folder.
Please note that you need the correct headers in your file (headers are the first line of entries) and that the FName & Mobile Number are required fields.
To add a list of multiple contacts, you will need to create a CSV file in MS Excel with the required headers and save it as a CSV file. Then upload this file to Multi-SMS for PC by clicking on the "Upload/Import" button and following the steps as instructed.
EXPORT:
This will allow you to export contacts from your Multi-SMS for PC Address Book and to save it in a folder or destination of your choice.
Click on the "Browse" button to specify the location where you want to save the Multi-SMS for PC Address Book.
To select only certain contacts you wish to export, click on the Group of your choice (from within the "Addresses" tab). You can multi-select certain contacts from this Group, by holding in the Ctrl key & clicking with the mouse. Once you have made your selection, click on Export, follow the steps ensuring the "Export Selection" option is chosen.
Group export displays the groups from your Multi-SMS for PC Address Book and allows you to choose specific or all groups you wish to export to a file.
Outbox in Multi-SMS
All messages that are sent are placed in the "Outbox". If you are connected to the Internet and are working on-line, you will be able to send messages immediately and view these sent messages in the "Outbox".
VIEW & FILTER OPTIONS:
By clicking on the drop down options, you will be able to filter your list of sent messages according to pre-defined day, week or month options and according to specific status options.
TIP: You can export the results from the view & filter option to save it as a CSV file at a location of your choice.
SORTING:
Clicking on any of the column headings will sort the sent messages in an ascending or descending order.
SEND NOW:
If a message is in a pending status, you are able to select it and click on "Send Now" to send the message.
TIP: Right clicking on a message will give you a number of menu options like "Copy", "Delete", "Send Now" and more.
STATUS INFO:
The meaning of each icon represented in the "Status" column is explained in more detail when clicking on the "Status Info" button.
EXPORT CSV:
You will be allowed to export all of the messages, or certain pre-selected ones (Ctrl + click with mouse) in your Outbox. Click the "Export CSV" button and specify the location where you want to save the file.
